Now live — voiceai.ginger.in

Every call
answered.

Every lead
captured.

Ginger Voice AI deploys intelligent phone agents that speak, listen, and close — 24 hours a day, in Hindi and English, with sub-250ms response latency. Your callers never hear a robot.

<250ms
Latency
24×7
Always live
Concurrent calls
24+
Languages
Active session3 agents live
Ginger Voice AI Native Voice-to-Voice Sub-250ms latency Hindi + English SIP & PSTN ready AI knowledge retrieval Unlimited concurrent calls Powered by Tekpro Wallet pricing Real-time analytics Ginger Voice AI Native Voice-to-Voice Sub-250ms latency Hindi + English SIP & PSTN ready AI knowledge retrieval Unlimited concurrent calls Powered by Tekpro Wallet pricing Real-time analytics
The problem

Your phones ring.
You miss.

Every missed call is a missed booking, a missed sale, a customer who went elsewhere. Hiring more staff is expensive, inconsistent, and still doesn’t cover nights and weekends. There is a better way.

See the solution →
62%
of customers never call back after a missed call
₹0
Cost difference between call #1 and call #10,000
3×
More leads captured with 24×7 availability
48h
Time to go live on Ginger Voice AI
How it works

Three steps.
Live in 48 hours.

No engineers required. Connect your number, train your agent, and watch it handle real calls — while you focus on work that matters.

01
Connect your phone line
Point any SIP trunk, DID number, or existing phone line to Ginger. Works with all Indian telecom providers. Nothing changes for your callers.
Asterisk · SIP · PSTN
02
Train your knowledge base
Upload your FAQs, pricing, services, and policies. The AI retrieves exact answers in real-time — always accurate, always on-brand. Update any time.
Real-time AI retrieval
03
Go live and scale
Unlimited simultaneous calls. Full transcripts, analytics, and wallet balance in the admin dashboard. Scale from 10 to 10,000 calls overnight.
Live in <48 hours
Platform capabilities

Built for the
demands of enterprise.

Every feature designed for production — not demos. Real calls, real customers, real stakes.

Core

Native Voice-to-Voice Intelligence

No stitched pipeline. Audio enters and exits the AI engine natively — preserving natural prosody, emotion, and conversational timing. Your callers hear a person, not a bot.

4× faster than pipeline models · sub-250ms
AI Knowledge Retrieval
Real-time answers from your business data — pricing, policies, availability. Accurate within 350ms. Never hallucinates.
Always accurate
SIP & PSTN Ready
Works with any phone number, Asterisk, and all major Indian telecom providers right out of the box.
No app for callers
Hindi + English Native
Understands Hinglish mid-sentence. Responds in the caller’s preferred language, automatically. 24 languages total.
Hinglish ready
Live Analytics Dashboard
Call transcripts, cost-per-call, token usage, wallet balance, and agent performance — all real-time at voiceai.ginger.in.
Export · Webhook · API
Industries

Built for every business
that lives on the phone.

From solo clinics to enterprise contact centres — Ginger Voice AI adapts to your workflow, your language, and your customers.

🏥 Healthcare
🏢 Real Estate
🛒 E-commerce
🎓 Education
🏦 Banking & NBFC
🏨 Hospitality
🚗 Automotive
🛡 Insurance
📦 Logistics
🏥
Healthcare & Clinics

Hospitals, clinics, diagnostic labs, and dental practices lose thousands of rupees every day to missed appointment calls. Ginger Voice AI handles every inbound call — booking slots, confirming appointments, answering FAQs about services and fees — in Hindi, English, and regional languages, around the clock.

  • Automated appointment booking & rescheduling via calendar integration
  • OPD slot availability check and real-time booking confirmation by SMS
  • Post-visit follow-up calls for feedback and next appointment reminders
  • Lab report status and prescription refill enquiries
  • Insurance & cashless claim query handling
  • Doctor availability and specialty routing (“Connect me to an orthopaedic”)
Book a healthcare demo →
40%
reduction in front-desk call volume within 30 days
more appointments booked outside working hours
₹0
extra cost per after-hours call vs daytime call
“Our Sunday call volume used to be zero. Now it’s our second highest booking day.”
Multi-specialty clinic, Bengaluru
🏢
Real Estate & Builders

Property enquiries come at all hours — evenings, weekends, holidays. Every delayed response is a lead that warmed up with a competitor. Ginger qualifies every caller, answers project-specific queries, and schedules site visits without a single salesperson being available.

  • Instant lead qualification: budget, BHK requirement, preferred location, timeline
  • Project-specific FAQs: possession date, amenities, RERA details, payment plans
  • Site visit scheduling synced directly with CRM
  • Re-engagement calls to old leads with new project updates
  • Post-booking document collection reminders
  • NRI buyer support in multiple languages including Tamil, Telugu, Kannada
Book a real estate demo →
more qualified leads per month vs manual calling
68%
of site visit bookings now happen outside 9–6
24×7
site visit scheduling without a salesperson present
“We closed a ₹2.4Cr flat from a call at 11pm. The agent would never have picked up.”
Residential builder, Pune
🛒
E-commerce & Retail

D2C brands and online retailers face a constant flood of repetitive calls: “Where’s my order?” “How do I return this?” “Is this available in size L?” Ginger resolves 80% of these automatically, escalating only complex cases to a human agent.

  • Order status lookup via order ID or phone number — real-time OMS integration
  • Return & refund initiation: photo upload trigger via WhatsApp link
  • Product availability, variant queries, and size guides
  • COD verification calls before dispatch — reduce RTO rates
  • Abandoned cart recovery outbound calls
  • Delivery re-scheduling and failed delivery handling
Book an e-commerce demo →
82%
of inbound calls resolved without human escalation
28%
reduction in RTO rate with COD verification calls
<30s
average order status query resolution time
“Our CSAT on order queries went up 18 points. Customers love the instant answer.”
D2C lifestyle brand, Mumbai
🎓
Education & EdTech

Schools, coaching centres, universities, and EdTech platforms deal with thousands of prospective students asking the same questions every admission season. Ginger handles the entire enquiry-to-enrolment conversation — at any volume, in any language.

  • Course counselling: eligibility, curriculum, duration, fee structure
  • Admission form guidance and document checklist delivery via SMS
  • Fee payment reminders and installment plan queries
  • Exam schedule notifications and result announcement handling
  • Parent communication for school/college updates
  • Demo class booking for online coaching platforms
Book an education demo →
more enquiries handled per counsellor per day
55%
reduction in enquiry-to-enrolment time
100%
of admission season calls answered, even at 2am
“During JEE result week, Ginger handled 4,200 calls in a single day. Our team handled zero stress.”
IIT-JEE coaching institute, Kota
🏦
Banking, NBFCs & Fintech

Financial services customers demand instant answers. Whether it’s a loan status enquiry, credit card block request, or KYC update — delays destroy trust. Ginger delivers secure, verified, instant responses while maintaining a compliant conversation trail.

  • Loan application status and disbursement timeline queries
  • EMI due date reminders and payment confirmation calls
  • KYC document collection reminders with secure upload links
  • Credit card block and re-issue request initiation
  • Account balance enquiry post OTP verification
  • Lead nurturing for home loans, personal loans, and insurance cross-sell
Book a fintech demo →
90%
of EMI reminder calls delivered without agent involvement
increase in loan lead conversion with 24×7 follow-up
₹18
average cost per agent call vs ₹2 with Ginger
“EMI collection rate improved 12% in the first month. The reminder calls are perfectly timed.”
NBFC lending platform, Delhi NCR
🏨
Hospitality & Travel

Hotels, resorts, travel agencies, and tour operators receive calls at every hour from every time zone. Ginger ensures no reservation enquiry, room availability check, or cancellation request goes unanswered — even at 3am.

  • Room availability check and instant booking confirmation
  • Check-in / check-out time queries and early check-in requests
  • Restaurant reservation and in-room dining order taking
  • Tour package enquiries with itinerary details via WhatsApp
  • Cancellation and refund policy handling
  • Guest satisfaction follow-up calls post-checkout
Book a hospitality demo →
35%
more bookings captured from after-hours calls
4.8/5
average guest rating for phone support experience
0
calls missed during peak season weekend surge
“We used to lose 30–40 bookings every weekend. Ginger turned that into a revenue line.”
Boutique resort chain, Goa
🚗
Automotive & Dealerships

Car and two-wheeler dealerships, service centres, and used vehicle platforms field hundreds of calls daily. Ginger qualifies buyers, books test drives, and follows up on service jobs — without tying up a single salesperson on routine calls.

  • Test drive booking with preferred model, date, and time slot
  • Vehicle availability, colour, and variant queries
  • On-road price, EMI calculator, and finance scheme information
  • Service appointment scheduling and job card status updates
  • Vehicle delivery reminder and post-delivery follow-up
  • Exchange and used vehicle valuation enquiry routing
Book an automotive demo →
more test drives scheduled per week with AI follow-up
70%
of service reminder calls handled without floor staff
48h
from sign-up to first AI call handled at dealership
“Our showroom floor team now only talks to people who are genuinely ready to buy.”
Multi-brand car dealership, Chennai
🛡
Insurance

Insurance companies and brokers deal with high-anxiety callers who need quick, accurate answers. Ginger provides instant policy information, renewal reminders, and claims guidance — reducing call centre load while improving customer confidence.

  • Policy details, premium amount, and due date queries
  • Renewal reminder calls with payment link delivery
  • Claims initiation guidance and document checklist via WhatsApp
  • Hospital cashless network verification for health insurance
  • Motor insurance claim intimation and surveyor appointment booking
  • Cross-sell calls for top-up and add-on covers
Book an insurance demo →
22%
higher renewal rate with timely AI reminder calls
60%
of claim queries resolved without escalation
<45s
to answer “when is my renewal due?” — every time
“Policy renewal rates improved by 22% in Q1. The reminder calls feel personal, not automated.”
General insurance distributor, Hyderabad
📦
Logistics & Supply Chain

Fleet operators, 3PL providers, and last-mile delivery companies handle enormous volumes of repetitive calls — shipment tracking, delivery confirmation, POD queries. Ginger automates all of it, freeing your operations team for what actually needs a human.

  • Shipment tracking by AWB number or phone — real-time TMS integration
  • Delivery confirmation and POD status updates
  • Failed delivery rescheduling and address correction
  • Driver assignment and ETA communication to consignees
  • Warehouse pickup scheduling and slot booking
  • Escalation to operations manager for delay complaints
Book a logistics demo →
85%
of tracking calls resolved without agent involvement
40%
reduction in failed delivery rate with rescheduling calls
10K+
delivery update calls handled per day by a single agent instance
“We replaced a 12-person call centre team for tracking queries. The AI does it better and cheaper.”
Regional logistics provider, NCR
Ginger Voice AI by the numbers
250ms
Average first audio
token latency
9+
Industries actively
deployed
24×7
Always-on coverage
zero downtime
48h
Average time
to go live
Wallet pricing

Pay per call.
Not per seat.

Prepaid wallet — top up once, deduct per call. Full token-level billing transparency. No monthly fees, no long-term contracts.

Starter
50,000
12-month validity
~7,100 calls included
  • Unlimited agents & personas
  • Full admin dashboard
  • AI knowledge base
  • Call transcripts & analytics
  • REST API access
Get started
Growth
1,50,000
12-month validity
+₹15,000 bonus credits
  • Everything in Starter
  • 10% bonus on all top-ups
  • Priority support SLA
  • Custom agent branding
  • Webhook integrations
Get started
Enterprise
5,00,000
18-month validity
+₹1,00,000 bonus credits
  • Everything in Growth
  • 20% bonus on all top-ups
  • Dedicated account manager
  • Custom SLA & compliance
  • On-premise option available
Contact sales
FAQ

Common questions.

Does my customer need to download an app or do anything different?
No. Your customers dial the exact same phone number they always have. Ginger Voice AI sits invisibly behind your existing number. There is zero change for the caller — except they now get an instant answer instead of a missed call.
How does the AI know what to say? Does it make things up?
Ginger retrieves answers exclusively from your uploaded knowledge base — your pricing, policies, services, and FAQs. It does not guess or fabricate. If a question falls outside the knowledge base, it tells the caller it doesn’t have that information and offers to connect them to a human or take a message.
Can it handle Hindi, regional languages, and Hinglish?
Yes. Ginger understands mixed Hindi-English (Hinglish), pure Hindi, and 24 languages in total including Tamil, Telugu, Kannada, Marathi, Bengali, and Gujarati. It automatically detects the caller’s language and responds accordingly — mid-sentence switches are handled naturally.
What happens when a caller asks something the AI can’t handle?
You define escalation rules. The AI can transfer the call to a human agent, send a WhatsApp message to your team, log a callback request, or take a voicemail — whatever you configure. Escalation typically happens for complex complaints, legal queries, or anything outside your knowledge base scope.
How long does setup take?
Most clients go live within 48 hours. The process is: (1) Point your phone number to Ginger via a SIP redirect or DID forwarding — 15 minutes. (2) Upload your knowledge base documents — 1–2 hours. (3) Configure the agent persona, greeting, and escalation rules via the admin panel — 30 minutes. We provide onboarding support throughout.
Is the wallet pricing really pay-per-call? No hidden fees?
Correct. You top up your wallet and each call deducts the exact token cost for that conversation. A 2-minute FAQ call costs approximately ₹23. A 5-minute complex enquiry costs more. You see the per-call breakdown in real-time on the dashboard. There are no monthly subscription fees, no per-seat charges, and no platform access fees beyond your wallet balance.
Can I have multiple agents for different departments or numbers?
Yes, unlimited. You can create a Sales Agent, a Support Agent, an Appointments Agent — each with its own voice persona, knowledge base, language settings, and phone number. All agents share the same wallet balance and appear in the same admin dashboard.

The best customer service agent you will ever hire never calls in sick, never puts a caller on hold, and works every holiday.

The case for AI-first customer communication

Your next customer
is calling right now.

Don’t let it go to voicemail. Deploy Ginger Voice AI and start capturing every lead, every booking, every conversation — starting this week.

No setup fees  ·  No long-term contract  ·  Live within 48 hours